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How To Clean Printer Heads For Brother Mfc J475

Improve poor print quality.

Follow the instructions that employ to your problem.


  • If your printed pages have a horizontal line in the text or graphics (as shown in the illustration below) or blank text, some of the nozzles may exist clogged and need to be cleaned. Go to Department 1 for instructions on how to print the Print Quality Check sheet and clean the clogged print head.

    Horizontal lines in text or graphics

  • If your printed pages take text that become blurred or images that become faded (as shown in the illustration below), you lot may need to arrange the print alignment. Go to Department ii for instructions on how to print the Alignment Bank check canvass and adapt the print alignment.

    Blurred or faded text and images

  • If other print quality issues occur, go to Section one for instructions on how to print the Impress Quality Check sheet and clean the clogged print head.

Section i: Checking the print quality and cleaning the print caput

*If your Brother machine has a touchscreen delight click here and follow the steps nether "For Touchscreen models".


  1. Press Bill of fare.
  2. Press the Up or Down arrow key or the dial pad to choose Ink and printing OK.
  3. Printing the Up or Down arrow key or the dial pad to choose Test Print and press OK.
  4. Press the Upwards or Downward pointer cardinal or the dial pad to choose Impress Quality and press OK.
  5. Printing Color (Colour) First. The machine volition start printing the Print Quality Check canvass.
  6. Once it prints out, cheque the quality of the four color blocks on the canvass.
  7. The LCD volition ask you if the print quality is OK.
    Practice one of the following based on the impress quality of the cheque sheet:
    • If all lines are clear and visible, cull Yes to finish the Print Quality check and go to Footstep 13 .
    • If you tin come across missing curt lines as shown beneath, choose No and go to Step viii.

      image


  8. The LCD will ask you if the print quality is OK for Black and each of the three colors.
    Choose Yep or No depending on the print quality of each color.
  9. The LCD volition ask you if y'all desire to beginning cleaning. Cull Yes. The machine will first cleaning the necessary print head.
  10. After the cleaning is finished, press Color (Color) Start. The auto will beginning printing another Print Quality Cheque sail.
  11. In one case it prints out, check the quality of the 4 colour blocks on the canvass.
  12. The LCD will ask you if the print quality is OK.

    Do ane of the following based on the print quality of the check sheet:

    • If all lines are clear and visible, cull Yes to finish the Print Quality check and go to STEP xiii .
    • If the print quality continues to exist poor and you have tried to clean the print head less than five times, cull No and return to Step 6 to repeat the print head cleaning. Y'all should consummate the Impress Quality Bank check sheet and print headcleaning procedure up to five times.
    • If the print quality continues to be poor and you have tried cleaning the impress head up to v times, press Stop/Exit and contact Brother Customer Service from "Contact United states of america".

  13. Printing Cease/Exit.

<For Touchscreen models>


  1. Press Settings (Settings).

    If image is on the Touchscreen, you tin press it, and then go to Pace v .


  2. Press the Up or Downwardly arrow key to display General Setup.
  3. Press Full general Setup.
  4. Press Ink.
  5. Press Examination Print.
  6. Printing Print Quality.
  7. Press Showtime. The machine begins printing the Print Quality Check Sheet.
  8. Check the quality of the four color blocks on the sheet.
  9. The Touchscreen asks you if the print quality is OK.

    Exercise ane of the post-obit:

    • If all lines are clear and visible, printing Yeah to cease the Print Quality check and go to Step 15 .
    • If you can see missing short lines equally shown below, printing No.

    image


  10. The Touchscreen asks you if the impress quality is OK for blackness and then the three colors. Printing Yes or No.
  11. The Touchscreen asks yous if you want to start cleaning. Press Yep. The motorcar starts cleaning the print head.
  12. After the cleaning procedure is finished, press Start. The automobile starts printing the Print Quality Check Sheet over again.
  13. One time it prints out, check the quality of the four color blocks on the sheet.
  14. The Touchscreen will ask you if the print quality is OK.
    Do one of the following based on the print quality of the bank check sheet:
    • If all lines are clear and visible, cull Yes to finish the Print Quality cheque and get to Step 15 .
    • If the print quality continues to be poor and yous have tried to clean the print caput less than five times, press No and return to Step 8 to repeat the impress head cleaning. Y'all shold complete the Print Quality Check sail and print caput cleaning process up to five times.
    • If the print quality continues to be poor and you have tried cleaning the print head up to five times, printing Home (Home) and contact Brother Customer Service from the "Contact United states of america".

  15. Press Home (Home).

Section 2: Checking the Print Alignment

*If your Brother motorcar has a touchscreen, please click here and follow the steps under "For Touchscreen models".


  1. Press Menu.
  2. Press the Up or Down arrow cardinal or the dial pad to choose Ink and press OK.
  3. Press the Upwards or Down arrow primal or the dial pad to cull Test Print and press OK.
  4. Press the Up or Down pointer key or the punch pad to choose Alignment and press OK.
  5. Press Black (Mono) or Colour (Color) Kickoff. The machine will start printing the Alignment Check sheet.

    image


  6. For the "A" pattern, enter the number of the exam impress that has the to the lowest degree visible vertical stripes (1-9).
    Repeat this step for the B, C and D patterns.
    In the instance number 6 is the all-time choice for A, B, C and D.
  7. Printing Stop/Leave.

<For Touchscreen models>


  1. Press Settings (Settings).

    If image is on the Touchscreen, you can printing it, and then become to Stride 5 .


  2. Printing the Up or Downward arrow key to display General Setup.
  3. Press Full general Setup.
  4. Press Ink.
  5. Printing the Upwards or Downwardly pointer cardinal to display Exam Print.
  6. Printing Test Print.
  7. Press Alignment.
  8. Press Start.

    The machine starts press the Alignment Check Canvass.

    image


    In the example to a higher place, pattern 6 is the best selection for A, B, C and D.
  9. For the "A" pattern, press the number of the examination print that has the least visible vertical stripes (ane-9), and then printing it.Echo this step for the B, C and D patterns.
  10. Press Home (Habitation).

If the print quality continues to exist poor, go to Department ane to clean the print head.

Brother strongly recommends that customers use just genuine Brother ink for best results. Using non-Blood brother supplies may touch the hardware performance, print quality and automobile reliability since the ink conception in 18-carat Blood brother ink cartridges forbid smearing and clogging of the impress head. The Brother limited warranty does not employ to whatsoever problem that was acquired by the use of third party ink and/or cartridges.
> Click hither for more information about Genuine Blood brother Supplies.

Related Models

MFC-J285DW, MFC-J450DW, MFC-J470DW, MFC-J475DW

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Source: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj475dw_us_as&faqid=faq00000259_025

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